Culturally and linguistically diverse (CALD) clients are not only made invisible by the limited data that alcohol and other drug (AOD) agencies collect about cultural background, but they are also made invisible by workforce perceptions of the AOD client base. In NSW, 27.5% of the population speak a language other than English at home and 25% of people were born overseas, excluding Aotearoa/New Zealand, the USA, and South Africa. Yet only approximately 6% of AOD clients across NSW were born overseas, applying the same country exclusions. By this rudimentary indicator alone it would appear that CALD groups currently draw less on the resources and support of the AOD sector than non-CALD groups. This raises some questions, explored in this short article published in the PHAA's newsletter Intouch.
This article takes stock of findings from DAMEC's From First Contact Survey pilot in December 2012, which involved 118 AOD workers across NSW. The article appears on page 16 of the September edition of Intouch.
|File Name:||2014 Towards More Accessible AOD Services for CALD PHAA Intouch.pdf|